Terms of Service

Effective date: August 1, 2026

These Terms of Service ("Terms") govern your use of the ChadFlow applications for macOS, Windows, and iOS (including the ChadFlow keyboard extension), the ChadFlow website at chadflow.app, and the ChadFlow account console (together, the "Service"), operated by ChadFlow ("we", "us", "our"). By downloading, installing, or using the Service you agree to these Terms. If you do not agree, do not use the Service.

1. What the Service does

ChadFlow provides real-time speech transcription, AI-generated answers and suggestions, voice notes, meeting recording and notes, dictation, and related productivity features. AI-powered features are provided using third-party large-language-model and speech-recognition services — currently OpenAI (see our Privacy Notice).

2. Your responsibilities — recording and consent

You are solely responsible for how you use ChadFlow. Recording, transcribing, or processing another person's voice without the required notice or consent is illegal in many jurisdictions. Before you record or transcribe any conversation, meeting, call, or interview, you must (a) confirm that doing so is lawful where you and all participants are located, and (b) give any legally required notice to, and obtain any legally required consent from, every participant. We do not and cannot verify that you have done so, and we accept no responsibility or liability for your failure to do so.

You also agree to:

comply with all applicable laws and regulations, and with any rules that bind you (including employer policies, exam or certification rules, and the rules of any interview process you take part in);
not use the Service to deceive, defraud, harass, or harm anyone, or to infringe anyone's rights (including privacy, publicity, and intellectual-property rights);
not attempt to reverse-engineer, resell, sublicense, or interfere with the Service, probe its security, or use it to build a competing product;
not submit content that is unlawful or that you have no right to process.

Any consequences of your use of the Service — including your compliance or non-compliance with recording, wiretap, data-protection, or notification laws, and your use of AI output in interviews, work products, or communications — are yours alone.

3. Accounts and subscriptions

Some features require an account and a paid plan. You must provide accurate account information and keep your credentials secure; you are responsible for activity under your account.

Purchases made through Apple's App Store are billed by Apple to your Apple account and are subject to Apple's terms. Auto-renewing subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period; you can manage or cancel them in your App Store account settings. Purchases made on our website or console are billed by the payment provider shown at checkout. Except where required by law or by the applicable store's policy, payments are non-refundable. Usage-based plans (for example transcription hours or AI minutes) are metered as described on the pricing page and reset per billing period; unused allowances do not roll over.

4. AI output — no guarantees

Transcripts, answers, summaries, and other AI output are generated automatically and may be inaccurate, incomplete, or inappropriate. AI output is not professional, legal, medical, or financial advice. You must review and verify AI output before relying on it. We are not responsible for decisions you make, or actions you take, based on AI output.

5. Your content

You retain all rights to the audio, text, and other content you submit to the Service and to the transcripts and notes generated from it. You grant us the limited rights needed to operate the Service — that is, to receive, process, transmit to our service providers (such as OpenAI), display, and store your content solely in order to provide the Service to you. We do not use your content for advertising, do not sell it, and do not use it to train AI models, as described in our Privacy Notice.

6. Intellectual property

The Service, including its software, design, and branding, is owned by us and our licensors and is protected by intellectual-property laws. We grant you a personal, limited, non-exclusive, non-transferable, revocable licence to use the apps for your own use in accordance with these Terms.

7. Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT TRANSCRIPTS OR AI OUTPUT WILL BE ACCURATE, OR THAT ANY OVERLAY OR CAPTURE BEHAVIOUR WILL BE UNDETECTABLE BY ANY PARTICULAR SOFTWARE.

8. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL, OR OPPORTUNITY (INCLUDING LOSS OF EMPLOYMENT OR OF ANY INTERVIEW OR EXAM OUTCOME), ARISING FROM OR RELATING TO YOUR USE OF THE SERVICE. TO THE SAME EXTENT, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE AND (B) USD 50. Some jurisdictions do not allow certain exclusions or limitations, so parts of this section may not apply to you; in that case our liability is limited to the smallest extent permitted by law.

9. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising from your content, your use of the Service, or your breach of these Terms — including any claim by a person who alleges they were recorded or transcribed without the required notice or consent.

10. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you breach these Terms, if required by law, or if we discontinue the Service. Sections 4–9 and 11–13 survive termination.

11. Apple App Store terms

For the iOS app: these Terms are between you and us only, not with Apple Inc. ("Apple"). Apple has no obligation to provide maintenance or support for the app and is not responsible for any product warranty, for addressing any claims relating to the app (including product-liability, regulatory, and IP claims), or for any third-party claim that the app infringes intellectual-property rights. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. You represent that you are not located in a country subject to a U.S. Government embargo and are not on any U.S. Government restricted-party list. You must also comply with any applicable third-party terms (for example, your wireless data agreement) when using the app.

12. Changes to the Service or these Terms

We may modify or discontinue features at any time. We may update these Terms; if we make material changes we will post the updated Terms here and update the effective date. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

13. Governing law and contact

These Terms are governed by the laws of the jurisdiction in which the operator of the Service is established, without regard to conflict-of-laws rules, and disputes are subject to the exclusive jurisdiction of the courts of that jurisdiction, except where the law of your country of residence grants you mandatory consumer protections and venue.

Questions about these Terms: support@talkflow.app.